Job Description
Location: South London – Brixton / Oval
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A Chartered Institute of Housing qualified professional to lead the strategic development and tactical delivery of our comprehensive housing management service to tenants and leaseholders.
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About Us
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Established over 25 years ago, Cowley Resident Management Organisation (RMO) runs a mixed tenure estate of 560 properties in South London. We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.
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It’s a friendly place to work – with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.
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About the role
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You will be a pivotal point of contact between our tenants and internal teams, working alongside colleagues to manage our portfolio of properties and take full responsibility for all aspects of planning, resident engagement and the upholding tenancy terms and conditions. This includes responsibility for letting empty properties and the recovery of arrears.
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It will be important to build effective relationships with all teams in Cowley to ensure we provide a joined-up housing service. You will work with your team to man...