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Customer service advisor

Barnard Castle
Jr United Kingdom
Customer service advisor
Posted: 27 August
Offer description

Location: Darlington

Type: Full-time, Permanent

Salary: £25,087 rising to £25,684 after 9 months, plus commission opportunities

Hourly Rate: £12.82 rising to £13.12 after 9 months

Shifts: Open from 08:00 to 18:00, no late evenings, and only one weekend in three

Are you someone with valuable life experience that can help navigate challenging situations? This could be resilience from raising a family or relationship-building skills. If so, you have the transferable skills needed for a Payment Support role at EE.

Join our Payment Support Team in Darlington to support customers during difficult times, helping with billing queries, payment issues, and more. With training provided, you will deliver personal, effective service.

This role offers flexibility to support your life commitments, including scheduling breaks, banking time, and occasional home working.

What’s in it for you?

* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives
* Access to online GP services 24/7 for you and your family
* Market-leading paid carer’s leave of up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Discounts on EE & BT products, saving hundreds annually
* Support to develop your career
* Season Ticket Travel Loan
* Volunteering days
* Optional private healthcare and dental coverage

Join a supportive team with meaningful training and career development opportunities. What are you waiting for?

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