Overview
Customer Service Specialist - Bristol onsite at TieTalent. This is an onsite role at Spectrum House, Central Bristol. 37.5 hours per week. Start date: 8 September 2025. Salary: £12.60 per hour.
Responsibilities
* Be the first point of contact to assist customers with their online subscription enquiries and account management.
* Provide information and support to a global customer base and create a unique customer experience through inbound calling, webchat and responding to emails.
Requirements and Qualifications
* Enter level seniority
* Full-time employment
* Job function: Other
* Industries: Technology, Information and Internet
What you’ll love about the role
* Work with an energetic and compassionate team that supports one of the world’s most trusted international newspapers.
* Deliver exceptional customer service through phone, live chat and email with strong communication skills.
* Use good technological skills on PCs and mobile applications.
Values
* Process Excellence
* Collaboration
* Communication
* Emotional Intelligence
* Open-Mindedness
* Critical Thinking
* Solution Orientation
* Entrepreneurship
Benefits
* Perks at Work – Savings Discounts / Free Online Classes
* Help@Hand – Discounts, wellbeing resources, and more
* Cycle to Work Scheme
* Eyecare support voucher
* Holiday Purchase Scheme
* Length of Service Awards
* Workplace Pension
* Refer-A-Friend bonus
* Monthly Wellbeing Webinars
Disclaimer
Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through official channels. If you receive suspicious communications, disregard and report them. Your security is our priority.
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