About the role
We're looking for an experienced and customer-focused Store Manager to lead our team and drive success. This is a key leadership role where you'll inspire and motivate colleagues, deliver exceptional customer experiences, and ensure outstanding store performance. If you're passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we'd love to hear from you.
Key Responsibilities
* Driving store performance by achieving KPIs and engaging your team in delivering results
* Creating and implementing store strategies to ensure high standards of service and satisfaction
* Developing and delivering the store business plan with a focus on commercial awareness and growth
* Managing stock control, promotions, seasonal events, and merchandising to maximise sales
* Recruiting, onboarding, and developing team members who embody our values
* Ensuring compliance with health & safety policies and company procedures
* Managing budgets, financial controls, and reporting accurately and efficiently
Qualifications
* At least 2 years' proven management experience within a comparable retail role
* Proven track record of delivering sales targets and managing budgets
* Strong understanding of retail operations, including sales, stock control, and customer service
* Skilled in problem‑solving and decision‑making under pressure
* Strong commercial awareness, including analysing sales trends and identifying growth opportunities
* Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
* Flexible and adaptable, with a commitment to continuous improvement and team development
* A natural leader with a customer‑first mindset and a passion for delivering outstanding service
* Proactive, approachable, and solution‑focused, with a commitment to driving success and supporting your team
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