Description
Senior Credit Controller
The Role
Ramsay Health Care UK is part of a global hospital operating group and one of the leading independent healthcare providers in England. With 35 hospitals and growing, we deliver exceptional care to both private and NHS patients. Join us as a Senior Credit Controller and take the lead in managing our credit control team, ensuring timely cash flow and reducing aged debt.
You’ll oversee the credit control process, working closely with patients, insurers, and NHS bodies to resolve queries and maintain strong financial performance. From managing complex debt recovery accounts to preparing reports for senior management, your leadership and expertise will help us deliver excellent service and drive continuous improvement.
What You’ll Bring With You
1. Experience in credit control, ideally within healthcare
2. Proven leadership experience in a senior or supervisory role
3. Excellent attention to detail and ability to prioritise under pressure
4. Strong communication, negotiation, and interpersonal skills
5. Sound numerical and IT skills, including Excel and MS Office
6. Understanding of healthcare billing processes and insurance workflows (desirable)
7. Ideally, Level 3 or Level 5 CMI qualification or CICM credit control qualification
Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Health, Wellbeing & Financial Security
8. Private Medical Cover, with the option to add your partner and dependants
9. Discounted Bupa Dental Insurance
10. Life Assurance (Death in Service) x3 your base salary
11. Private Pension, with Ramsay matching up to 5% after a qualifying period
12. Employee Assistance Programme
Work–Life Balance
13. 25 days annual leave + bank holidays, with the option to buy or sell additional days
14. Flexible shift patterns, where possible
15. Family friendly policies including enhanced parental leave
16. Volunteer leave to support causes that matter to you
Career Development & Recognition
17. Training and Development via the Ramsay Academy to support your career development
18. Colleague recognition programme to celebrate our people
Lifestyle & Everyday Perks
19. Access to our benefits platform, offering a wide range of discounts
20. Cycle2Work scheme
21. Subsidised staff restaurant, where possible
22. Free parking on site, where possible