Programme Manager
Job reference 338353
Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates.
Permanent, Full time.
Royal Mail Farringdon. Hybrid working in London. Farringdon. X3 days in office.
Drive strategic, high impact delivery across a complex digital product landscape
We're looking for an exceptional Agile Delivery Lead to own end-to-end delivery governance across a major Product Area / Agile Release Train (ART). This senior leadership role blends programme-level strategy, financial stewardship, and multi-squad orchestration with modern Agile delivery practices.
You will be accountable for outcomes, benefits realisation, investment planning, and predictable flow of value across multiple cross‑functional teams. Operating at the intersection of business strategy and technology execution, you’ll influence senior executives, partner with Architecture and Engineering, and lead a high‑performing delivery community.
If you thrive in complex environments, lead with clarity, and know how to turn strategy into measurable value – this is your stage.
What you’ll lead & deliver
1. Strategic Outcomes, Roadmaps & Investment
* Own product area outcomes and ensure clear traceability from business objectives to technology delivery.
* Shape annual and quarterly investment cases, including cost, resource, risk and dependency inputs.
* Partner with Product, Architecture and Finance to align PI/portfolio priorities to strategic goals.
2. Planning & End-to-End Delivery Governance
* Coordinate PI/quarterly planning across multiple squads, consolidating features, risks and capacity.
* Run governance that accelerates decision making and ensures compliance with organisational standards.
* Maintain real‑time visibility of flow, dependencies and commitments.
3. Cross-Squad Risks, Dependencies & Sequencing
* Lead Scrum of Scrums / PO Sync to manage sequencing and unblock cross-team delivery.
* Operate structured impediment and risk escalation pathways.
* Ensure alignment of objectives and delivery feasibility across all teams.
4. Financial & Commercial Accountability
* Own £10m+ budgets, including forecasting, EAC tracking and benefit realisation.
* Work with Procurement & Legal to secure commercial value and ensure supplier performance.
* Ensure compliance with financial controls, cyber, data protection and technical standards.
5. Stakeholder Leadership & Executive Reporting
* Influence senior business and technology leaders to drive fast, informed decisions.
* Produce concise, executive-ready reporting on progress, risks, predictability and outcomes.
* Champion customer-centric delivery and articulate impacts and trade-offs clearly.
6. People Leadership & Capability Development
* Line manage Delivery Owners; recruit, develop and retain top delivery talent.
* Build psychologically safe, high-performing teams through coaching and continuous improvement.
* Lead systemic retrospectives to improve flow, quality and cross-team collaboration.
7. Collaboration with Architecture, Engineering & Service
* Partner across Architecture, Engineering, QA, Service, Cyber and Data to assure design and delivery viability.
* Drive improvements in engineering and delivery maturity across the product area.
What you bring
* Proven leadership of large scale Agile delivery across multiple squads or ARTs.
* Experience managing £10m+ budgets and complex commercial landscapes.
* Strong stakeholder influence at senior/executive level.
* Deep understanding of Agile delivery, flow optimisation and scaled governance.
* Ability to lead through ambiguity, simplify complexity and drive measurable outcomes.
* A coaching-led leadership style that builds capability and empowers teams.
Why join us?
* Lead delivery for a strategically critical product area with real organisational impact.
* Work with talented teams across Architecture, Engineering, Service and Cyber.
* Shape delivery culture, capability and ways of working at scale.
* Hybrid working, excellent benefits and a culture that values empowerment and innovation.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values, visit https://www.internationaldistributionsservices.com/en/about-us/.
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