JOB TITLE: Senior Catering Assistant
BAND: 2
HOURS: 37.5 hours per week, working 5 over 7 days based on the needs of the service
DEPARTMENT: Estates and Facilities
LOCATION: The Redwoods Centre, Somerby Dr, Bicton Heath, Shrewsbury, SY3 8DS
REPORTS TO: Catering Supervisor
ACCOUNTABLE TO: Facilities Manager
JOB PURPOSE
The Catering staff ensure that all food provided complies with Food Safety Regulations and meals are appetising and attractively served.
The post holder will be expected to work as part of the wider team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Facilities Department should the needs of the service demand it.
KEY RESPONSIBILITIES
Main Duties and Responsibilities:
Prepare food orders ready to order from supplier
Maintain stock control ensuring that regular stock checks and rotation is carried out
Unload, check and sign for incoming goods against official paperwork, process and file standard order forms and advice notes
Deliver, issue and collect orders, food and supplies to/from wards and departments
Deal with enquiries/requests both internally and externally
Pack and check food orders for ward
Maintain and keep up to date records in relation to duties,/stock
Ensure the delivery area is kept clean and tidy at all times
Concentration will be required when operating lifting machinery and when checking goods orders
The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.
Responsible for promoting a positive work culture.
Responsible for maintaining own core competences and CPD register along with supporting department wide training and development needs.
Food Control:
Receive and document the receipt of food deliveries – ensuring that good food hygiene practices and procedures are followed, i.e. recording of temperatures
Record temperatures for refrigerators and freezers
Undertake audits relevant to role
Kitchen Duties:
Account for materials used and to account for the return of equipment borrowed
Remove waste stuff from the kitchen area
Wash up and to operate the dishwashing machine as required
Prepare the food service areas at the beginning of the day and clear down areas after food service Catering Supervisors Senior Hotel Support Workers (Catering) Storekeeper (Catering) Senior Catering Assistant
Maintain high levels of cleanliness and hygiene in the kitchen, food preparation areas and Bistro areas
Food Preparation:
Assist in preparing, cooking and dispatch dishes according to a planned menu, using standardised recipes and cooking at the prescribed times
Assist in preparation and cooking of imaginative, healthy, cost effective staff and hospitality menus
Assist with preparing, cooking and service of food associated with special diets and special functions
Ensure a good standard of quality and quantity control in the preparation of meals
Use physical skills obtained through practice to prepare and cook food
Food Service:
Serve meals to service users/customers and staff – in line with current procedures; this may include portion control and charging correct prices for items
Stock and clean vendors as required
Transport food stuffs around the site as required
Take payment for food if applicable – for example public restaurants
Ensure that dining areas/restaurants/wards are set, prepared and clean ready for the beginning of food service
Assist in the service and presentation of food in the dining areas and patient service as required
Exercise good portion control
Policies and Procedures:
Knowledge of catering, food hygiene, HACCP and food allergen procedures as required (in line with job role)
Report items of food stuff considered to be unsuitable for use to a senior hotel support worker or supervisor
Ensure required documentation of completed, temperature controls, patient numbers, waste forms, following all NHS policies
Responsible for practicing good food hygiene in regard to all aspects of the working of a catering department and including the maintenance of a good standard of personal hygiene
Other:
Assist the supervisor on a day to day basis
Assist in the induction and training of other employees
Comment on departmental policies and procedures
Work in catering team, assisting with training and guidance as required
Complete own timesheets
Assist with quality assurance spot checks
Ensure at the end of each day/week that all required records are up to date, i.e. water flushing, temperature charts, cleaning schedules and forward to supervisor as required
Respond to tasks that may arise in an emergency and times of staff shortage
Flexible working within a team
Take a personal duty of care for all equipment that is used on a day to day basis as part of the role
Report any misuse of, or faulty equipment to the appropriate person
Systems and equipment (non-exhaustive):
Judgement will need to be exercised on efficient use of the catering equipment, trolleys, etc
Decisions and judgements:
The post holder does not have any responsibility for staff
The post holder will be guided by standard operating procedures and operate within health hygiene, food preparation and cooking procedures
The post holder will work within established procedures/practices with supervision available for reference
The post holder will follow policies in own role and may be required to comment, but has no responsibility for service development
Communication and relationships:
Provide information and advice to new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)
Demonstrate their own activities and provide guidance to new starters
The post holder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carers. Communication may be oral, in writing or electronically
Exposure to distressing or emotional circumstances is rare
Physical demands of the job:
The post holder will be required to use equipment essential to the role, e.g. catering trolleys
Physical effort required for the role will be frequently moderate for several short periods during a shift
Frequent concentration is required when cooking or using machinery
Most challenging/difficult parts of the job:
The post holder will encounter some exposure to hazards during the working shift
PERSON SPECIFICATION
QUALIFICATIONS & TRAINING
Willing to complete all in-house training necessary to own role
Basic food hygiene certificate
Basic HACCP certificate
Willing to undertake training work towards a qualification to fulfil the role, e.g. diploma level (NVQ) relevant to the post
EXPERIENCE
Demonstrable experience to carry out duties to the required standard
Experience of working in the NHS
Computer literate
Experience in food preparation and cooking
Manual handling experience
Valid driving licence
SKILLS, KNOWLEDGE & ABILITIES
Ability to solve a problem (in line with the role level)
Ability to allocate work
Basic knowledge of chemicals and cleaning products
Job Types: Full-time, Permanent
Pay: £24,465.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
Ability to commute/relocate:
* Shrewsbury SY3 8DS: reliably commute or plan to relocate before starting work (required)
Experience:
* NHS: 1 year (preferred)
* Food preparation: 1 year (preferred)
Licence/Certification:
* Food Hygiene Certificate (required)
* HACCP Certificate (required)
* Driving Licence (preferred)
Work Location: In person