Ref 11070 Customer Care Advisor Huthwaite, Nottinghamshire Starting salary: £26.900 pa perks box, childcare vouchers, death in service, bonus and long services awards Hours of work: Monday to Friday, 8:30am till 4:30pm, 9:00am till 5:00pm and 9:30am till 5:30pm on a rota basis. Our client, a successful locally based company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant! What you need: * Good IT skills - Have a good understanding of Microsoft Office packages - including Outlook * Confident and polite telephone manner * Previous experience of dealing with high volume of call is essential this will have been gained in an office environment * Excellent communicational skills (Written and verbal) * High attention to detail * Willingness to learn Daily duties: * Professionally dealing with customer service enquiries both over the phone and via email * Process customer orders and manage amendments in line with SOP * Manage urgent order requests and prioritise accordingly * Liaise with other departments regarding special order requests / pricing queries etc * Prioritise workload * Process export orders This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Emplo...