* Delivery of various accredited and non-accredited training courses, both in the classroom and online, to the highest possible standard and in line with awarding body requirements
* Ensuring you have available and take all relevant equipment required to deliver training courses to each course
* Maintaining accurate and up to date course knowledge and a comprehensive record of CPD which is to be sent to the Quality Manager at least every 6 months
* Developing new training presentations and materials in line with agreed 3B development and review guidelines, following 3B brand guidelines and ensuring all are high quality, understandable, and engaging for delegates
* Invigilating exams, accurately marking exam papers, and advising delegates whether they have passed or failed. Failed delegates must be told in confidence
* Check paperwork has been completed correctly by all delegates before the end of the course, collect feedback forms, and processing course paperwork as per the 3B Training Course Return Process
* Pass any potential training leads to a 3B Training colleague so they can be followed up. Attend client meetings with the Sales Team as required, ensuring you have sound knowledge of 3B courses and are confident advising clients
* Reporting immediately any genuine complaints to the Training Delivery Manager for investigation and attention
* Ensuring any corrective actions required by awarding bodies or external parties are implemented within agreed timescales
* Ensure 3B company processes and procedures are always adhered to
* Demonstrate the core values in your behaviors
* Complete any other duties as required
* Report to training delivery manager any gaps in their diary so arrangements can be made to utilise their time.
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