Health & Safety Assist your team in the loading and unloading of goods, following the companies Safe Loading/Unloading Principles Make sure all materials are secured to prevent shifting, damage or lost loads during transportation Use the correct Personal Protective Equipment (PPE) as set out and provided to you by the company Complete daily vehicle checks to ensure the vehicle is road safe, and report/action any issues found Report near misses, incidents and unsafe practices to make sure we stay safe and improve our operation Follow all Health & Safety requirements in the branch, on the road and at delivery sites Take full responsibility for your own fitness to drive at all times Customers Speak to customers in a professional manner, addressing their enquiries and concerns Deliveries must be accurate, timely and reliable to ensure customer satisfaction Maintain proactive communication with the customers, and raise any complaints or concerns to management Go above and beyond to fulfil our customer's requests, keeping health and safety at the forefront of everything you do Operations Use company reporting systems and technologies to perform your day-to-day duties Work with management to improve vehicle utilisation and contribute to branch success Complete accurate delivery paperwork Use tachograph equipment to accurately record driving hours and follow regulations Complete all mandated company training