Overview
Store Colleague at Pets at Home – Part-time, £12.21 per hour. Location: 3, The Peel Centre, Lockerbie Road, Dumfries, Dumfriesshire, DG1 3PF. Contract Type: Permanent; Contracted Hours: 16 Hours per week.
We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
The Role
As a Store Colleague, you\'ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\'ll also build strong customer relationships, enhancing their experience with us.
What You Will Bring
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Adaptability: Open to adjusting to customer needs and working flexible hours, including weekends and holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing and deserve the best. Our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what\'s wrong. Our charitable foundation takes care of pets and their people in need. We\'re one pet family with a shared love of the animals who make us who we are.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. Our preferred method of contact is via email; please check your junk or spam folder regularly.
We value diversity and encourage applicants from all backgrounds. If you think you can contribute through your values and behaviours, we want to hear from you.
Notes
Expiry Date: 10-09-2025; Date Posted: 08-09-2025.
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