We are looking for an Office Administrator to join a brilliant team based in Farsley in Leeds! Job Purpose: To enable the proper flow of office procedures, and to support the Admin Team Leader, Directors and Engineering team by carrying out common office and warehouse duties. To maintain a positive and friendly company image by acting as the first line of contact to visitors, customers and vendors in person, online and via telephone. Office Administrator/Stores Operative Duties: Communicate with clients to arrange appointments and respond to queries and breakdown calls, often dealing with individuals with communication difficulties. Creation and management of engineer and sales job sheets Send out appointment letters and other correspondence Create and manage client files Compile and send quotations Manage Engineering Diaries Take Orders, Sales Queries and Payments Answer simple technical queries as first line support for customers Arrange meetings by scheduling appropriate meeting times, resources and people Deal with day to day correspondence Photocopying and filing Role involves working in the stores warehouse which will involve lifting and handling Unpacking, checking, receipting and recording of incoming supplier stock orders Picking, packing, checking, invoicing and despatching of customer stock orders Stock Asset Numbering and Tracking Regular stock taking Office cleaning Understanding of Quality Management System (QMS) in relation to the business procedures Other duties as required Office Administrator Skills and Qualifications: Strong Attention to Detail Excellent literacy and numeracy skills Ability to work both as part of a team and solo without supervision Strong Time Management Skills Excellent Communication and Customer Service Skills Able to deal with customers over the phone that have communication difficulties Prior Office Experience is essential Good level of IT skills, including proficiency with Microsoft Office Sage 50 experience Ability to handle confidential information Strong Record Keeping Skills GCSE Grade C or above in both Maths and English Physically Fit and capable of lifting and carrying Hours are Monday to Friday 9am - 5pm with half an hour for lunch (37.5) Salary is £24,500 per annum