Housing Support Worker (12 month FTC)
Location: Based within the central office in Luton with regular travel required around multiple community based locations
Salary: £24,500
Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.
What we offer
* 25 days (Full time equivalent) annual leave, increasing with the length of service
* Employer Pension Contribution
* Eligibility to register with Blue Light Discount Card
* Access to discounted tickets for music events, shows, sports and more
* Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
* Training and Development, including access to courses, upskilling, and progression plans
* Employee Assistance Programme, including counselling
* Life Assurance Scheme
* Cycle-to-work scheme
* Annual Staff Awards
* EDI Ambassador programme
About The Role
This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.
In this role, you will conduct proactive outreach with our participants to develop personalised support plans for housing for appropriate long‑term housing options, including accessing private rental listings and understanding application processes for tenancy. You will help our participants navigate the resources available to them including benefits and support services, advocating for their needs whilst empowering them to take ownership of their housing journey. You will work closely with the Landlord Liaison Officer who bridges the gap between our participants and private landlords. You will work closely with them to achieve prevention and relief outcomes by assisting the participant to remain in their provided accommodation.
You will provide follow up support to ensure tenancy sustainment and successful transitions into permanent housing, keeping casefiles up to date with activities and documents, and escalating any high risks or high needs to the management team.
About You
This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non‑judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to peoples lives! You will have:
* Experience of working with people of complex backgrounds and/or good understanding of the sector
* Understanding of the housing and social needs of people with multiple and complex needs
* Knowledge of resources and opportunities within the local community, including knowledge around benefits and employment opportunities to sustain independent living
* The ability to influence and negotiate positive outcomes with others
* Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
* The ability to work proactively to make decisions to deal with challenges and providing a solution focused approach using initiative
* The ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
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