Join to apply for the MSP Deployment Engineer role at The Access Group.
Access Managed Services (AMS) is seeking an experienced MSP Deployment Engineer to join our team. You will provide technical expertise across customer projects, including Microsoft 365, Virtual Desktops, LAN, Firewall upgrades, and software installs. Reporting to the Head of Customer Delivery and Onboarding, you will manage projects end-to-end, from discovery to acceptance into service.
Key responsibilities include:
1. Providing project implementation services to clients.
2. Designing and estimating customer solutions.
3. Managing customer relationships and ensuring satisfaction.
4. Implementing technical solutions and configurations.
5. Developing project plans, effort estimates, and risk assessments.
6. Following delivery processes and escalation procedures.
7. Communicating effectively throughout the project lifecycle.
8. Researching and troubleshooting system issues.
Required skills and experience:
* Experience in a Managed Service Environment.
* IT project delivery experience.
* Knowledge of Citrix VDI, VMware, Microsoft technologies.
* Excellent communication and customer service skills.
* ITIL standards familiarity; certifications are a plus.
Technologies to have delivered include:
* Citrix VaaD, Microsoft Windows Server, Exchange, Hyper-V, VMware, Active Directory, SQL Server, Office 365, Azure AD, Intune, MFA, Azure IaaS, security solutions, backup and firewall technologies, networking, Wi-Fi deployments.
Benefits include a blended office working approach, development opportunities, competitive salary, holiday entitlement, pension scheme, and charity days. The Access Group is committed to diversity and inclusion and welcomes applications from all backgrounds.
If you're excited about this role, apply now and join our vibrant team where you can love what you do and be your authentic self.
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