Mpeople Recruitment are currently seeking a Sales & Customer Service Administrator to join a market leading manufacturing company based in Swinton. * Location: Clifton, Swinton (M27) – please note this location is difficult to reach via public transport * Hours of work: 09:00 – 17:00, Monday – Friday (some flexibility on working hours) * Salary: Up to £28,000 dependent on experience Key Responsibilities: * Assist sales managers on pricing and quotations * Review site plans and confirm against product schedules * Liaise with designers and project managers to confirm requirements and missing information * Prepare quotations and send to clients requesting their purchase order and confirm delivery date * Convert quotations to sales orders on Access once purchase order received * Prepare and distribute job sheets and delivery notes as appropriate * Manage relations, orders, quotes, and correspondence with customers * Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner * Maintain all relevant documents relating to sales and manage client files * Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable * Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money * Raising orders and liaising with suppliers and the internal finance team regarding delivery and payment * Update Production Chart for all new orders and highlight where Customer PO’s have not been received * Chase up all outstanding customer PO’s and monitor accordingly * Liaise with the finance team regarding credit limits and new accounts * Keep Production updated with any revisions to job sheets and delivery timetables Skills & Attributes Required: * Experience of customer service (office based) and processing sales orders * Strong communication (written and verbal) skills and rapport building * Going above and beyond to deliver a high quality of customer service * Efficient organisational and prioritisational skills * Ability to work in fast-paced and high pressure environments * Problem-solving * A positive and enthusiastic ‘can do’ attitude * A great team-player Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search