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Founder & Managing Director of F5 Consultants
We're Hiring: Unified Communications Lead
Candidates need to be SC eligible and sole UK National.
Join a leading consultancy! If you're driven by expertise, leadership, and a passion for cutting-edge communication platforms, this role is for you. You'll be central to managing and enhancing enterprise-grade VoIP and Unified Communications infrastructure in a highly collaborative, fast-paced environment.
This is a fully on-site role based in Stevenage, and you MUST be eligible for SC clearance and have advanced Cisco Unified Communications experience.
What We’re Looking For:
* Hands-on experience with VoIP systems, PBX, and Unified Communications platforms like Cisco.
* In-depth knowledge of SIP, H.323, and other protocols, with a knack for troubleshooting complex call quality and connectivity issues.
* A strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic.
What You'll Do:
* Resolve Level 2 and 3 incidents across telephony and video conferencing environments
* Respond to hardware and software application requests
* Participate in and lead Unified Communications and video conferencing projects
* Support operational teams on an ad hoc basis
* Maintain and optimise telephony and video infrastructure (MCO)
* Lead and mentor local team members, encouraging knowledge sharing
What You'll Bring:
* Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years)
* Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip)
* Knowledge of VMware Suite and vSAN
* Familiarity with Kurmi, Telsica, and PeterConnects ecosystems
* Understanding of SIP/H323 protocols, WAN/LAN, security, and systems administration
* Proven people management and team leadership skills
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
* Aviation and Aerospace Component Manufacturing
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