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Job Ref: AM14728
Branch: Doubletree by Hilton Bristol North
Location: Doubletree by Hilton Bristol North, Bristol
Salary/Benefits: Competitive Salary
Contract type: Contract
Hours: Part Time
Shift pattern: Nights
Hours per week: 16
Posted date: 29/08/2025
Closing date: 16/09/2025
Would you like to work for a company that gives you:
* £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
* Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices or
* Even free stays in our hotels as one of our rewards & recognition incentives,
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Does the below sound like you?
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working
* Excellent standards
* Good organisational / time management skills.
* Resilient, creativity, able multitask and can work under pressure
* Work with the company brand standards
* Ability to work morning, afternoon/evening, and weekends
* Able to deliver exceptional customer experiences all the time
* Is the Night Receptionist role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
Klarent Hospitality are recruiting for a Night Receptionist
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role
* As Night Receptionist, you will provide night-hour reception services for guests to contribute to an overall exceptional experience from check-in through check-out
* Complete audits, as required.
* Achieve positive outcomes from Guest queries in a timely and efficient manner
* Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
* Demonstrate a high level of customer service at all times
* Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
* Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
* Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
* Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
* Act in accordance with policies and procedures when working with front of house equipment and property management systems
* Assist other departments, as necessary
Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients.
You’ll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV’s. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more.
Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you’re feeling hungry, head to Brunel's Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience.
DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events.
Highlights
* Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol’s bustling city centre
* We proudly serve Starbucks Coffee in the hotel
* Recently refurbished bedrooms with modern amenities
* Brunel's Hat Restaurant and Lounge Bar, and 24 hour room service
* Flexible meeting and banquet space for events and weddings with up to 180 guests
* LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room
What to do around here
You’ll find plenty to do near DoubleTree by Hilton Bristol North. Explore the stunning Berkeley Castle or the historic Bristol Cathedral, or visit the wildlife at WWT Slimbridge. The bustling city center of Bristol is just 8 miles away, offering a wealth of restaurants, shops, museums, galleries and more. Shop till you drop at Cribbs Causeway or take the whole family for a day of fun at Bristol Zoo. With a bus stop right outside the hotel, you’ll have easy access to wherever you want to go.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Administrative
* Industries
Hospitality
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