About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you. About the role As a Resident Wellbeing Chauffeur, you will be responsible for providing safe and comfortable transportation for residents across our care homes in the Norfolk, Suffolk and Essex. Your duties will include driving the minibus to take residents to social outings, and other planned activities. This role goes beyond driving — it requires patience, empathy, and excellent communication skills to ensure residents feel supported, valued, and safe throughout their journeys. Reports to: Co-Chief Operations Officer Key duties and responsibilities Safely transport residents to and from social outings, appointments, and planned activities across Norfolk, Suffolk, and Essex. Provide a comfortable, supportive, and reassuring travel experience for all passengers. Conduct vehicle safety checks, maintain cleanliness, and report any maintenance issues promptly. Assist residents with embarking, disembarking, and mobility aids as required. Communicate effectively with care home staff to coordinate schedules and ensure residents’ wellbeing during journeys. Skills and attributes Previous experience as a professional driver or chauffeur is preferred. Compassionate and patient nature, with the ability to provide excellent customer service to elderly individuals. Strong communication and interpersonal skills. Familiarity with the local area and ability to navigate efficiently using GPS systems. Ability to handle challenging situations with empathy and professionalism. Attention to detail and commitment to ensuring residents' safety and comfort. Flexibility to work variable hours, including weekends and occasional evenings. High level of reliability and punctuality. Education and qualification Hold a full, clean UK driving licence What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step. Ipswich Area, Ipswich, Suffolk Pay: : £30,000 per year Type: Permanent Shift: Mixed (Weekdays/Weekends) Benefits Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service. Refer a friend and receive a thank you gift of up to £500 * We’ll pay for your full DBS disclosure Your uniform will be provided – this is another cost that we think it’s essential that we cover for you. Your right to work in the UK In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.