Responsibilities Job Description Job Description Must have good knowledge in Air ticketing Must handle emails & phone calls Must be good in teamwork Must have good client support knowledge Must be good in analyzing & troubleshooting Must have good verbal & written communication Must have good knowledge In GDS & CRS (Amadeus, Sabre etc) Must be flexible for rotational & night shifts Requirements GDS/CRS Proficiency: Strong proficiency in GDS and CRS systems, particularly Amadeus and Sabre. Customer Service Skills: Excellent interpersonal and communication skills, with a focus on customer satisfaction. Problem-Solving Abilities: Ability to think critically and find solutions to complex ticketing issues. Attention to Detail: Meticulous attention to detail to ensure accuracy in all tasks. Flexibility: Willingness to work in rotational shifts, including night shifts, as required by operational needs. Time Management: Effective time management skills to handle multiple tasks simultaneously. About Company / Benefits Flexible working time Food Coupon NPS Ownership Rewards Health insurance Team outing & Team lunch