Operations Manager - Transport & Logistics
Our client is a well‑established, family‑run business operating since 1995, built on strong values of service, reliability, and continuous improvement.
The business has grown significantly through ongoing investment and diversification, offering container and general haulage, warehousing and storage solutions, depot and workshop services, and training and support services. Located close to major transport networks, with additional operational presence in Grangemouth, the company supports customers across Scotland and beyond.
The company holds ISO 9001, ISO 14001, ISO 45001 accreditation, and is a member of RHA and UKWA.
Role Overview
This key leadership role is responsible for managing and supporting transport operations across all departments, ensuring safe, compliant, and efficient delivery of goods, strong operational performance against KPIs, cost‑effective use of fleet and driver resources, and high standards of health & safety.
Cross‑functional collaboration and strong relationships across the organisation are essential to support overall business success.
Key Responsibilities
Operational Management
* Oversee day‑to‑day transport operations across the business
* Plan for short‑and long‑term operational requirements
* Ensure operational continuity across people and assets
* Deliver efficient transport planning aligned to budget and KPIs
Performance & Improvement
* Monitor performance through data analysis and KPI reporting
* Identify and implement continuous improvements
* Improve fuel efficiency and overall operational cost performance
* Prepare and present KPI reports to senior management
Resource & Fleet Management
* Ensure effective utilisation of drivers and vehicles
* Collaborate with maintenance teams to ensure fleet is fully serviced and compliant
* Manage both planned and reactive maintenance requirements
Compliance & Safety
* Ensure full compliance with tachograph regulations, Working Time Directive (WTD), UK & EU transport legislation
* Work closely with Health & Safety teams to uphold best practice
* Promote a culture of safe and compliant working
Commercial & Customer Focus
* Ensure customer requirements are delivered in a timely, controlled and measurable manner
* Identify and develop opportunities for new business
* Support the delivery of high service standards and customer satisfaction
Leadership & People Management
* Lead, motivate and develop operational teams
* Conduct performance reviews and identify training needs
* Support recruitment, training and retention of drivers
* Build a strong team culture focused on continuous improvement and delivery
Key Experience & Qualifications
* Proven experience in transport/logistics operations management
* Strong background in container haulage and/or general haulage
* Experience managing operational performance and financial outcomes
* Strong working knowledge of driver hours regulations, Working Time Directive (WTD), UK transport legislation
* Demonstrated leadership experience managing teams
* Transport Manager CPC (desirable, not essential)
* Strong IT literacy across transport systems
Skills & Competencies
* Strong organisational and planning capability
* High level of problem‑solving and continuous improvement focus
* Strong financial and budget management skills
* Ability to think logically and make decisions under pressure
* Effective leadership and team management capability
* Strong communication skills across all levels
* Good geographical knowledge
Benefits
A&D Logistics offers a competitive benefits package in line with the market.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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