Are you passionate about delivering exceptional customer service and ensuring seamless sales operations? We’re looking for a highly organised Sales Administrator to join our team in Darwen.
About Us : Flavour Warehouse is the world’s most trusted vape company, specialising in a plethora of products from inhaled activated disposable vape kits to nicotine salts. With a dedication to innovation and excellence, we are committed to delivering high-quality products to our customers while maintaining a collaborative and innovative work environment.
1. Process sales orders with precision, ensuring accurate data entry into our system.
2. Analyse market data to support best practice and information provided to drive sales
3. Communicate effectively with customers, acting as the first point of contact for queries about order status, updates, and fulfilment.
4. Support the sales team by preparing quotes, reports, and essential documents for seamless operations.
5. Maintain and update records, ensuring customer accounts and order details are accurate and organised.
6. Collaborate with internal teams, including finance and logistics, to ensure orders are fulfilled correctly and promptly.
7. Resolve discrepancies, identifying and addressing issues quickly and efficiently.
8. Contribute to team success with proactive problem-solving and a commitment to clear communication.
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