Job Description:
Stadium Sales & Project Manager
Location:
Hybrid, Barnsley, South Yorkshire
Type:
Permanent
Salary:
Depending upon experience
Arena Stadia Seating is a leading UK manufacturer and supplier of complete seating solutions for stadiums and arenas worldwide.
Purpose:
The Stadium Sales & Project Manager will drive sales and profitability for the business and is responsible for generating leads, building and maintaining customer relations.
The Stadium Sales & Project Manager is responsible for the achievement of strategic sales objectives to gain competitive advantage in the marketplace and to exceed customer expectations.
The Stadium Sales & Project Manager is responsible for the end-to-end management of all projects, including the installation process, integrating with, and ensuring installation teams are working to all site H&S criteria.
Daily Responsibilities:
* Provides a point of contact for key customers; building and maintaining strong customer relationships that exceed their expectations.
* Builds peer support and strong internal company relationships with other key management personnel.
* To be the focal point of contact between Arena Stadia Seating Ltd and the designated customers across UK & the rest of the world.
* To own the customer numbers; track and provide accurate forecasting giving input into weekly/monthly/quarterly reports.
* To work with the Metalliform Marketing Manager, Production Engineer and the Production Managers to assist with changes to existing product ranges and new product development.
* Hold regular customer reviews, implement promotional activities including organisation and coordination of conferences / exhibitions.
* Influence and implement advertising & promotional plans.
* To recognise, develop and secure additional Arena sales opportunities within the account base.
* To overview the product range, co-ordinating product selection and ensuring the maximum coverage of Arena focused products in the customer catalogue / website or other route to market.
* To monitor, communicate and implement activities that reduce the impact of competitor actions.
* To ensure snagging and warranty issues are managed in line with the customer contracts.
* Develop relationships with key contacts across the supply chain, marketing and sales.
* To provide Management Information as requested by the customer.
* Understand, manage, and help to resolve customer service issues regarding delivery, pricing, and service levels.
* To champion and maximise local opportunities within the customer base for strategic product categories in line with strategic sales plans.
* To work with the Senior Stadium Manager on key tenders and strategic product selections as required.
* Write price lists and evaluate profit margins.
* Cost and profit analysis.
* To work within and strengthen all of Arena's routes to market i.e. internet, catalogues, furniture dealers, main contractors, architects and designers and direct customers.
* To identify gaps in skills and knowledge of self and any direct reports and works to improve capabilities through coaching, development and training.
* Lives and demonstrates the company values.
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Experience, Skills and Qualifications required:
Experience:
* A minimum of 3 or more years' experience in sales / project management ideally within the stadium industry.
* Ideally with an understanding of the fundamentals of the Stadium / Arena sector.
* Home & office based with regular travel throughout the UK with occasional overseas travel. Will work out of the office for 1 to 2 days per month.
* A good level of understanding in construction H&S, a recognised qualification preferable.
Skills & Competencies:
* Builds trust, respect and rapport quickly and at all levels.
* Strong, professional communication skills including the ability to create and deliver presentations across various media formats in a stimulating and professional manner.
* Strong negotiation skills at all levels in a competitive business environment.
* Capable of multitasking and organising time effectively. The role will involve working across multiple projects at any one time.
* Advisory approach towards the customer, considering all possible issues and creating the right solution.
* High level of competence in Excel and PowerPoint.
* Highly numerate with good analytical skills.
* Drive and action oriented with goal of exceeding forecasted results.
* Teamwork and cooperation.
* Problem-solving and attention to detail.
* Consultative and fact-based selling.
* Make recommendations based on data.
* Commercially astute with the ability to demonstrate business understanding
* Cost control and budget management skills.
Qualifications:
* Must be able to demonstrate a good standard of education at GCSE level with preference given to A level and Higher Education standard applicants and those with customer service qualifications.
* Membership to the relevant professional body.
Working Hours:
* Days: Monday – Friday
* Hours: 08:30 – 16:30