Facilities Director
We are seeking a highly skilled Facilities Director to join our team in the North West. This Account Director leadership role involves overseeing service delivery, P&L, client relationship management for a complex PFI contract. The successful candidate will be a strategic leader with experience in managing demanding contracts, ideally with a strong background in PFI, healthcare, SPV, or technical engineering qualified to a high level.
Position: Facilities Director
Salary: £105,000 + Bonus
Location: North West
Key Responsibilities:
Leadership: Provide clear direction and motivation to the Facilities Management contract team, ensuring high performance and accountability.
Service Delivery: Oversee service delivery across the contract to ensure it consistently meets or exceeds customer expectations and service levels.
Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring effective coordination of hard FM services across multiple sites.
Business Strategy: Support the Facilities Operations Director in the management, growth, and budget preparation of the contract, aligning strategies with organisational goals.
Continuous Improvement: Foster a culture of continuous improvement, team development and operational excellence.
Compliance & Safety: Maintain a strong health and safety culture, ensuring all sites operate in compliance with internal procedures and industry standards.
Financial Management: Oversee budget management, ensuring financial compliance and identifying opportunities for profit improvement.
Client Relationships: Strengthen and grow client relationships, leveraging service excellence to drive business development and future opportunities.
Who We're Looking For:
A strong leader with significant experience in managing complex contracts, ideally within PFI, healthcare, SPV, or technically engineering qualified to high level
Excellent commercial acumen with a track record in contract finance management (including P&L and WIP).
Strong background in client relationship management and the ability to foster long-term partnerships.
Ability to lead diverse teams within facilities managmnet contracts or similarr motivate staff, and ensure their development.
Experience in health and safety compliance and managing operational risks effectively.
Financially savvy, with the ability to manage budgets, drive profit improvement, and ensure financial compliance.
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