Permanent Customer Support Administrator, £25,000, immediate start Your new company A leading manufacturer of specialist packaging solutions is seeking a dedicated Customer Support Advisor. Your new role Your responsibilities will include: Advising customers on products and services Processing orders accurately on a computerised system and issuing order acknowledgements Organising production and dispatch of samples Liaising with freight companies Handling customer queries and complaints Maintaining excellent communication across departments and with customers Proactively identifying upselling and cross-selling opportunities What you'll need to succeed Experience in a customer service role Strong communication skills and a proactive, problem-solving mindset Ability to work accurately in a fast-paced environment Organised, detail-oriented, and confident decision-maker Self-driven, versatile, and results-oriented What you'll get in return Competitive salary of up to £26,000 Objectives-related bonus Technical training provided and opportunities for professional development Be part of a supportive team in a growing multinational company What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4755377