A well-regarded prep school in Richmond upon Thames is seeking a warm, organised and professional School Receptionist to join its supportive office team. This is a key front-of-house role at the heart of a busy school community, ideal for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in providing a calm, efficient and welcoming service. The school has a strong reputation for its nurturing ethos, clear routines and high expectations for both pastoral care and professional standards. The reception team plays a vital role in ensuring the school runs smoothly each day and that pupils, families, staff and visitors feel welcomed and well supported. About the Role As School Receptionist, you will be the first point of contact for parents, visitors, pupils and external professionals. You will help ensure the school office operates effectively and that communication with families is professional, friendly and consistent. Key responsibilities will include: Greeting visitors and ensuring sign-in procedures are followed in line with safeguarding requirements Managing telephone calls, emails and day-to-day enquiries with professionalism and discretion Supporting communication with parents, staff and external agencies Managing post, deliveries and general reception administration Maintaining accurate records and supporting office systems as required Providing calm, professional support to pupils who come to reception during the school day Working closely with colleagues to support the wider organisation and smooth running of the school office This role requires strong organisation, a welcoming manner and the ability to manage competing priorities while remaining calm, approachable and efficient. The Office Team You will join a friendly and collaborative admin team that works closely together to support pupils, staff and families. The school values teamwork, professionalism and clear communication, and the office plays a central role in the daily life of the school. Training and support will be provided to help you feel confident with school systems and procedures, and the school encourages staff to take pride in delivering a high-quality service to the whole community. About the School This Richmond upon Thames prep school has a warm, inclusive ethos and a strong sense of community. The school is committed to ensuring every child feels safe, supported and able to thrive, both academically and pastorally. Safeguarding is central to the school’s work, and the successful candidate will be expected to follow procedures carefully, maintain confidentiality and uphold high professional standards at all times. Staff benefit from a professional yet welcoming working environment where contribution, reliability and positive relationships are highly valued. Key Information Location: Richmond upon Thames Start Date: ASAP / next term (or by agreement) Contract: Full-time, permanent (or as agreed) Salary: Competitive, dependent on experience What the School is Looking For The successful candidate will ideally have: Experience in reception, administration or a customer-facing role Excellent communication skills and a warm, professional manner Strong organisation and attention to detail, with the ability to multitask effectively Confidence using IT systems, including email, spreadsheets and database-style systems Understanding of confidentiality and safeguarding in a school environment A calm, reliable and flexible approach to supporting a busy school office School-based experience is desirable but not essential. Applications are welcomed from candidates with strong transferable skills and a genuine interest in working in a school setting. Why Join This School Friendly and supportive office team Positive school culture with clear routines and strong safeguarding A varied front-of-house role where your work is genuinely valued Supportive leadership and a welcoming community Opportunity to play a key role in the daily life of a successful prep school This is a great opportunity for a receptionist who wants to play a central role in the daily life of a Richmond upon Thames prep school, supporting families and helping the school run smoothly each day.