Make a Real Impact - Join Our Team at Open Door!Position: Waking Night WorkerLocation: St AlbansSalary: £26,136 per annumHours: Full-time (35 hours per week - rolling 4-week rota 9.30pm - 8.30am)Do you want to make a real difference in people’s lives? We are looking for a caring and committed Waking Night Worker to join our team at Open Door, a night shelter providing emergency accommodation for people experiencing homelessness.At Open Door, we create a safe, inclusive space where every individual is treated with compassion and respect. You will work collaboratively with a sleep-in colleague to support people throughout the night, helping them feel empowered, valued and able to move towards greater independence.The RoleEnsure the safety and wellbeing of residents overnightOffer emotional support and respond to any crisesCommunicate clearly and adapt to individual needsWork collaboratively with a sleep-in colleaguePromote independence and dignityMaintain accurate records and complete light cleaning dutiesAbout YouYou are reliable, empathetic and committed to helping others. You will bring strong communication skills and a team-focused approach. Experience is welcome but not essential-full training is provided.Hightown Benefits£26,136 per annum (35 hours per week)33 days annual leave, including bank holidays, rising to 35 days with serviceBlue Light Card, access to discounts for national and local retailersWorkplace pension and life assurance (three times annual salary)Annual performance bonus and monthly attendance bonusAnnual salary and cost of living reviewOngoing training and developmentEmployee assistance helplineAppointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.We are an Equal Opportunities and Disability Confident Employer.