Resolving any queries at first point of contact where possible and liaising with our Revenues and Benefits team when necessary. Essential requirements - please read when matching candidates Office based role at Kingswood Monday – Friday 8:30 – 4:30 Competent in using iWorld/NEC Front facing customer service experience At least 2 years Revenues and Benefits experience within a local authority This is a Full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.