Job overview
An exciting opportunity has arisen for an enthusiastic and experienced Medical Secretary to join the team within the General Surgery Department. The post holder will be responsible for support in providing an effective administrative and secretarial service to a Consultant/s and their team within a clinical unit. He/she will liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.
They will have the ability to work under pressure and exercise judgement when dealing with tasks. The post holder will ensure confidential and sensitive information in relation to patients is kept secure, and follows the policies and procedures for the Department and the Trust. It is expected that the post holder will proactively assist in maintaining high standards and professional practice.
Main duties of the job
·To provide a full secretarial service to the Clinician/s including audio typing/transcription or processing of clinical letters using the Epic system, ensuring that quality standards are met.
·To ensure all patient demographic details (address, postcode, GP & Ethnic Group) are checked and any amendments/corrections are carried out in an accurate and timely fashion.
·To act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring as necessary.
·To initiate, where appropriate, finding the medical records in order for the clinician/s to prepare a reply to correspondence/enquiries.
·To ensure that results of tests, investigations and any correspondence received are scanned to Epic
·To be part of the daily office routines, such as opening and sorting post, preparing replies to routine correspondence, requesting stationery, equipment and photocopying for the team as necessary using Trust systems.
·To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed time frames
·To observe the rules, policies and procedures in place at King’s College Hospital together with all relevant statutory and professional obligations.
·To observe and maintain strict confidentiality of personal information relating to patient and staff.
Working for our organisation
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.