Penderels Trust has an opportunity for someone to join our Hartlepool contract. You will be responsible for managing the financial accounts of our customers. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide. Location: Hartlepool, TS24 7QT, the induction period is office based with hybrid working available thereafter. Salary: £25,469 per annum Hours: 37 hours per week Days & Times: Monday to Friday, 8:30 am to 5:00 pm Closing date: Friday 28th November 2025 Interview: Interviews will take place via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders) The Role - Your main duties will include: * Monitoring and updating customer account information and reconciling information with finance reports * Processing timesheets, recording annual leave and bank holiday rates * Processing invoices for services provided to the customer * Inputting new customer information for payroll services * Identifying and resolving queries effectively * Calculating and processing funds that need to be returned to local authority or other funding bodies and liaise with their finance teams as appropriate Skills, Experience and Qualifications – We are looking for someone with the following attributes: * Experience of working in a finance or accounting environment * Ability to input and maintain accurate data records * Ability to manage workload effectively * Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook) * Excellent telephone manner * Ability to work as part of a team and on own initiative * Ability to work flexibly and to deadlines * Hold minimum GCSE Grade '4' or equivalent in English and Maths. A qualification in bookkeeping or accounting would be desirable. Perks - Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / Pay now (Stream) / 23 Days annual leave, plus bank holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification