Job Summary
Maintain full ownership of CRM systems (Pipedrive) ensuring all opportunities, stages, and communications are accurate and up to date.
Implement and manage automated sales workflows and sequences.
Track leads, enquiries, and follow-ups to ensure no loss of opportunity.
Produce sales pipeline reports and insights for Directors.
Coordinate and actively contribute to weekly sales and marketng meetings.
Duties
Manage and update customer information using CRM software to ensure data accuracy and integrity.
Prepare sales reports and presentations using Microsoft Excel, PowerPoint, and Word.
Assist with sales administration tasks, including processing orders, quotations, and invoices.
Coordinate communication between sales teams and clients via email, phone, and other channels.
Organise meetings, appointments, and follow-up activities to support sales initiatives.
Maintain organised filing systems for sales documentation and correspondence.
Provide exceptional customer service by addressing client inquiries promptly and professionally.
Monitor deadlines and ensure timely completion of administrative tasks through effective time management.
Requirements
Proven experience in sales administration and tender / proposal preparation.
Used to Project administration within CMap and and associated systems.
Comfortable with Marketing tasks by maintaining company Brochures and presentation materials
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
Strong organisational skills with the ability to manage multiple priorities efficiently.
Excellent communication skills, both written and verbal, in English.
Good IT literacy with the ability to adapt to new software tools quickly.
Experience with Sage accounting software is desirable but not essential.
Demonstrated computer literacy and familiarity with computerised systems for data management.
Ability to work independently as well as part of a team in a fast-paced environment.
Strong attention to detail coupled with effective time management skills. This position provides an engaging environment for motivated individuals eager to develop their career within sales support functions while contributing to organisational success.
Please apply with your CV for this exciting role
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