What we do
Connolly and Callaghan Ltd are providers of Emergency Accommodation ensuring a comfortable place to stay for over 1000 people every night in the Bristol and West of England area.
Our Emergency Accommodation service works with statutory agencies across the South West to place homeless families and individuals on a temporary and emergency basis.
Duties will include but are not limited to :-
Complete admissions process for new residents in conjunction with Allocations team ensuring the house and health and safety rules fully explained to the residents and the relevant paperwork is signed.
Ensure that the room is set up to company standards and the residents are provided an initial allocation of everything they need
Communicating daily to afternoon / night staff any changes via communications book including any complaints/discharges or new bookings.
Daily property checks, updating property log to show any discharges/admissions
Inspect properties to ensure they are clean and in good working order, reporting any defects immediately to the maintenance department via email and noting in the communications book.
Ensure the properties are up to company standard. Report/escalate any maintenance issues as necessary
Carry out regular tests and checks according to the fire log
Prevent issues arising by upholding the house rules
issue verbal or written warnings, if necessary.
Maintain a professional rapour at all times with residents
Inte...