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One Stop - Customer Service Assistant, Boston
Client: One Stop
Location: Boston
Job Category: Other
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EU work permit required: Yes
Job Reference:
384b85963589
Job Views:
63
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
One Stop • 18 Kingsway Boston • Apply by 31-May-2025
About the role
We are seeking a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining store appearance.
You will play an essential role in daily store operations, focusing on customer satisfaction and store safety.
Responsibilities include:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Assisting across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety protocols learned during training.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profitability.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately for payroll.
* Following security procedures and wearing safety equipment.
* Adhering to the 'think 25' policy for age-restricted products.
* Responding promptly to assistance calls, especially at checkouts.
* Maintaining a clean and organized store environment.
* Potentially managing shifts in the absence of supervisors.
* Completing all relevant training for safety and legality.
If the store has a Post Office Local, duties will include managing Post Office operations, requiring a background check which must be passed to proceed.
Flexible Working
We support flexible working arrangements to accommodate different life situations. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Our customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services including cash machines, Post Office, parcel services, bill payments, lottery, and vending solutions.
Part of Tesco since 2003, our stores are located throughout England and Wales, offering convenience and community-focused services.
Note
We only recruit individuals who are above the school leaver age in their country. Check your local age requirement.
Colleague Benefits include:
* 10% discount in One Stop
* 10% Tesco & Tesco Cafe (increased to 15% on certain weekends)
* 20% F&F Clothing in Tesco
* 10% at Tesco Mobile and exclusive deals
* 20% off insurance at Tesco Bank
* Discounted eye care and health checks
* Exclusive discounts and savings schemes
* Retirement Savings Plan
* Life Assurance
* Car Allowance and Private Medical Insurance (if applicable)
* Flexible working options
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