Consortium Professional Recruitment are pleased to be working with our valued client as they continue a strong trajectory of growth. This is a business known for putting service at the heart of what they do, and they are now looking to expand their team with the appointment of a Service Coordinator.
This opportunity offers you the chance to join a company that values ownership, service and development. You'll have the autonomy to shape your role, all while supporting key clients and helping maintain high standards in service delivery.
The Opportunity
As a Service & Customer Service Administrator, you'll play a key role in:
* Responding to customer enquiries and logging service requests accurately
* Supporting the scheduling of service engineers and updating calendars
* Assisting with basic troubleshooting or passing on technical queries
* Preparing and sending quotes and invoices
* Providing regular updates to customers about their service status
* Your work will directly contribute to smooth day-to-day operations and customer satisfaction.
About You
We're Looking For Someone Who Can Bring
* A friendly and professional telephone manner
* Confidence to engage in basic technical discussions with customers
* Good working knowledge of IT systems and Microsoft packages
* A positive, solutions-focused mindset with a willingness to embrace new challenges
* Experience in a coordination, scheduling or service-focused role (desirable but not essential)
The Benefits And Package
* Up to £27,000 depending on experience
* The chance to be part of an exciting and growing business
* Opportunities for career progression and development
* A supportive and inclusive workplace culture
How to Apply
If you're ready to take the next step in your career, we'd love to hear from you. Please apply with your CV attached.
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