We have a fabulous opportunity to join Sanderson in our Front Desk team as a Night Front Desk Agent.
Being the face of the hotel overnight and the contact point for face-to-face inquiries, you will achieve service excellence by anticipating guest needs, listening attentively, and working collaboratively as a team.
A Bit About You
* Be Original - We celebrate diversity and encourage our team to be themselves, discovering their best selves.
* Be a team player - We support each other to provide the best guest experience, facing challenges together.
* Loves to have fun at work - We believe in working hard and making the experience enjoyable for everyone.
* Makes Positive impacts - From small gestures to supporting causes, we aim to brighten lives.
* Be Humble & Kind - Approach situations with kindness and an open mind, valuing ideas from all sources.
* Loves to think big & believe - Dream big, challenge norms, and embrace innovation and risk-taking.
To be successful in this role, you should have/are
* Experience in a public contact role, preferably Front Desk/Reception.
* Ability to work overnight shifts.
* Proficiency in Microsoft Office.
* Strong interpersonal and communication skills.
* Ability to multitask, prioritize, and perform under pressure.
* Keen eye for detail.
Applicants must have the legal right to work in the UK; those without will be declined.
We offer a competitive salary of £27,693.00, along with benefits including:
* Meals on duty and uniform.
* Free uniform washing.
* Season ticket loan.
* Ride to work scheme with loans up to £5,000.
* Referral bonuses.
* Paid birthday leave.
* Health cashback plan.
* Guest experience perks after passing probation.
* Length of service incentives.
* Employee discounts across Ennismore properties and major retailers.
* Staff events and awards.
* Employee assistance and mental health support programs.
* Opportunities for career progression within a global family of brands.
* Healthcare and eye care vouchers.
Morgans Originals embodies a cultural legacy, with unique hotels sharing a vibrant, entertaining spirit that celebrates the glamour of the past and the magic of Friday nights.
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