Marks and Spencer in Greater Manchester is seeking a Senior Service Assurance Manager to ensure effective Service Management delivery across various platforms. You will act as a liaison, aligning Service Management practices with business needs. A key part of your role will involve monitoring performance and engaging with Tribe leaders for continuous improvement.
The ideal candidate will have deep expertise in ITIL4, DevOps, and SecOps, alongside proven skills in stakeholder management and decision-making in a commercial environment. Competitive perks and a supportive corporate culture await.
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