Junior IT Support Engineer - up to 30K + 2x Overtime - Tewkesbury An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury. We are looking for enthusiastic, passionate Junior IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. Junior IT Support Engineer experience: * Windows Operating Systems * IT system setup and configuration * Hardware and software fault diagnostics * Office 365 * Intune * Autopilot * Exchange * Active Directory Users/Computers Management * Basic Networking * Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met * Microsoft Office Applications * Prior experience working within a Managed Service Desk provider (beneficial) * Proven experience resolving incidents quickly by using remote support tools * Exposure to HP and Dell hardware. We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! ...