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Night receptionist

London
Melia White House
Night receptionist
Posted: 25 July
Offer description

“The world is yours with Meliá”



Joining
Meliá is to embark on a journey without borders because the possibilities of growing
and training here are endless. It is to know that the world is yours and that
you can work in many countries. And all with the feeling that you are part of a
big family.







About Meliá White House Hotel NW1 3UP



Meliá White House is a modern
and elegantly newly refurbished hotel exceptionally located next to Regent’s
Park, within a short walk from the world-renowned shopping streets of Oxford
Circus & Regents Street. Warren Street, Great Portland Street and Regent’s
Park underground stations are all within a 5-minute walk.







** Salary package: £29,280 plus service charge// Hotel discounts // Health cash back plan // Meals
on duty // Pension scheme // Loyalty rewards and referral bonuses //
many more**







Night Receptionist



Responsibilities
will include, but are not limited to:



· Observe all security, health and safety
regulations.



· Ensure that all guests are welcomed and
checked-in into the hotel in a warm, genuine & professional manner &
when possible, addressed by their name. To be fully conversant with check-out
procedures in an informative & helpful manner.



· Beware of the current hotel availability and
propose up-sell and cross-sell whenever it is possible, to maximise room
occupancy and hotel revenue.



· Adhere to all hotel credit policies, taking care
with payments and seeking support from the departmental leaders
when necessary.



· File all new arrival registration cards after updating all the relevant information



· File all dockets from
Restaurant/Bar/Room Service.



· Close all City Ledgers and third party payments for
the next day departures.



· To deal with all guest complaints and if necessary seek assistance of a more senior team member.




What we are looking for?



·
OPERA knowledge



·
Fluency in English and additional Spanish would be beneficial



·
Prior experience in a similar role



The successful
candidate must already have eligibility to work in the UK.







Because belonging to the great Meliá family is being VIP



·
Holidays:
28 days’ holiday including 8 public holidays



·
Contributory
pension scheme



·
Refer
a friend bonus: £500 (subject to successfully
completed 6 months’ probation)



·
Discounted
dental and health cover with HSF



·
Travel
& Food discounts: excellent
employee special rates in Melia Hotels worldwide for our team members, their
friends & families while travelling and staying in our hotels including
F&B discount (subject to individual outlets)



·
Personal
Development: programs designed to support
your career right from the start, with unlimited access to online learning
platform



·
Career
growth: fantastic opportunity to
progress and access to a network of over 350 hotels across the world (subject
to local right to work rules)



·
High
street discounts: with Perks
at Work




At Meliá we are all VIP



Great professionals who make everyday life easier and
exceptional. From the junior to the most senior, all of them have unique and
important qualities that make working at Meliá an opportunity for constant
growth and a passport to create your future wherever you want.



Our warmth, proximity and passion for what we do make
working at Meliá an unforgettable experience, full of emotional moments and
always with the feeling that you belong to a big family where we have people
like you, VIP People.







At Meliá Hotels
International, we are committed to equal opportunities between
women and men in the workplace, with the
commitment of management and the principles contained in Human Resources
policies. We also prioritize disseminating throughout the entire staff a
corporate culture committed to effective equality, and raising awareness about
the need to act jointly and globally.



 



We promote our commitment to equality and diversity, avoiding any kind of discrimination,
especially related to reasons of disability, race, religion, gender, or age. We
believe that diversity and inclusion among
our employees are essential for our success as a global company.



 



Additionally, we support the
sustainable growth of our industry through a socially responsible team. In this sense, our motto is
"Towards a sustainable future, from a responsible present".
Thanks to all our collaborators, we make it possible. 



If
you want to be “Very
Inspiring People”, follow
us on:







INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR

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