Job Description
The Role
Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for colocation customers and supporting facility operations to ensure maximum uptime.
As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in updating and maintaining records for all live and retired assets.
You will be required to meet and assist Claranet customers and visiting engineers with the installation and support of services, presenting yourself as a professional public face of Claranet at all Data Centre sites.
You will be required to review and maintain site security and access control at all times, working closely with the security team to maintain our existing quality and security certifications which include ISO9001 and ISO27001.
Key Responsibilities
1. Troubleshooting and repair of hardware faults and the installation of spares or components as required
2. Installation and decommission of managed equipment within the Data Centres and external cus...