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Vendor Support Executive
(Full-Time) (Castleford Office Based)
G3 Vehicle Auctions
Established in 2009, G3 Remarketing is one of the UK's fastest-growing vehicle remarketing and disposal management specialists with over 130 team members across 2 UK auction facilities. Our industry-leading 14-acre head office facility in Castleford was purpose-built and opened to great fanfare in 2021 and has been closely followed in 2024 by the opening of the 14-acre centre at G3 Bedford.
With a further 30+ strategic locations in the north and south, the business continues to reshape the expectations of both physical and online auctions. Combined with a new operational platform and client interfaces, G3 continues to be the benchmark for all other independent auction businesses throughout the UK and Europe.
Join a winning team G3 has recently been voted the 'Remarketing Company or the Year 2024' by Motor Trader Magazine and 'Auction House of the Year 2024' by Car Dealer Magazine, following on from similar awards in 2022 and 2023
The Position
Full-time permanent position
DOWNLOAD JOB SPEC PDF
If this position interests you please fill in the form or email your CV to (No agencies)
Overview
A Vendor Support Executive's core responsibility is to manage and develop existing relationships with our key clients. As part of the vendor team, you are accountable for all elements of the sale process for your own client portfolio, including agreeing reserve prices, recommending value adding refurbishment, stock management, pre and post sale reporting, sale programme management and looking for opportunities to grow the volume offered at G3 for your accounts.
By identifying value adding service opportunities, you will seek to ensure that all avenues to maximise vehicle 'sale-ability' are explored and offered to the vendor. This will include but it is not limited to upgraded valets, replacement items (keys, batteries etc) smart repairs and refurbishment, alongside obtaining V5's and service history wherever possible.
Liaising with cross business functions your will need to ensure that all client SLA's and KPi's are achieved including any agreed reporting and that we are consistently looking to offer a first-class customer experience.
By creating, maintaining and updating all client onboarding, guides and processes, you will actively promote and implement process improvements and share best practice with both the wider team and the vendor.
As the first line of communication for our sellers you will be expected to identify any issues or concerns and raise these to General Manager in order to continue to respond to the customer's expectations at all times.
G3 Vehicle Auctions
The Remarketing Specialists
G3 House
Thunderhead Ridge,
Castleford, West Yorkshire,
WF10 4UA
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Call: Find us: M62 Junction 32
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G3 Remarketing Limited is regulated in England and Wales. Registered Address G3 House, Thunderhead Ridge, Glasshoughton, WF10 4UA. Company number G3 Remarketing Limited is fully authorised regulated by the Financial Conduct Authority reference number and registered with the ICO reference number Z1876510