Are you highly organised with a love for juggling schedules, solving problems, and keeping things running smoothly behind the scenes? We’re looking for an Operations Administrator to join a fast-paced Service Delivery Team, supporting a busy network of engineers out in the field. If you’ve got experience in scheduling, service administration, property operations, or field service coordination, this could be the perfect next step in your career. This role is ideal for someone who thrives in a dynamic environment, enjoys working with people, and knows how to bring structure to a busy operation. What You’ll Be Doing * Plan and coordinate daily schedules for engineers to ensure maximum efficiency, minimum downtime, and great customer service. * Manage service calls from booking through to completion, keeping customers updated every step of the way. * Be the go-to person for service queries, deliveries, and office visitors. * Liaise with clients on outstanding works, prepare quotes, and keep projects on track. * Work closely with engineers, making sure they have the right tools, stock, and information for every job. * Support stock control, including ordering, storeroom levels, and assisting Finance with stocktakes. * Assist with reporting, procedures, and the rollout of operational improvements driven by senior leadership. * Maintain strong communication across customers, suppliers, and internal teams. What We’re Looking For * Experience in operations administration, ideally scheduling, field service admin, engineer coordination, or property/maintenance. * Confident with IT systems – experience using scheduling, CRM, or reporting tools is a big plus. * Highly organised, with the ability to multi-task and prioritise under pressure. * A friendly, professional communicator who enjoys solving problems and keeping people informed. * A team player who loves creating efficient systems and improving day-to-day processes. Why You’ll Love It Here * Play a key role in a supportive, down-to-earth operations team. * See the direct impact of your work every single day. * Get stuck into a varied role where no two days are the same. * Enjoy career development, learning opportunities, and room to grow. * Competitive salary and a company that values your ideas and input. If you’re looking for a fresh challenge in operational support, engineering logistics, or service scheduling, we’d love to hear from you. Apply now or reach out for a confidential chat to find out more! If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us