Security Monitoring Centres (SMC) – Part of Chubb Fire and Security is the UK’s largest security monitoring provider and is looking to recruit a Business Development Manager.
Responsibilities
* Drive a focused sales plan to expand SMC and Chubb’s footprint across target markets.
* Own the hunt: prospect relentlessly, build your pipeline, and secure high‑value new business.
* Build strong commercial relationships with fire and security installers and key end‑user accounts.
* Lead negotiations, close deals, and deliver compelling demonstrations of SMC’s TOUCH platform.
* Generate and qualify leads through outbound activity, networking, referrals, and campaigns.
* Manage the full sales cycle from first contact to contract signature.
* Hit and exceed revenue, growth, and KPI targets.
* Maximise account value through strategic upselling and cross‑selling.
* Work closely with operations, customer service, and technical teams to ensure seamless onboarding.
* Maintain a disciplined CRM pipeline with accurate forecasting and activity tracking.
* Monitor competitors, market shifts, and customer insights to stay ahead and spot new opportunities.
* Support tenders, renewals, and pricing proposals to strengthen win rates.
* Represent the business at client meetings, industry events, and networking opportunities.
Qualifications
* A proven track record of new business development and achieving targets in a service industry.
* Knowledge of the installer marketplace and understanding of the installer network; experience in the fire and/or security industry is advantageous.
* Ability to prepare area plans and conduct effective sales calls and meetings.
* Excellent presentation and negotiating skills, with a laser focus on customer requirements and satisfaction.
* IT aptitude, able to craft proposal documents using Word and PowerPoint and to confidently deliver them to customers.
* Current UK driving licence.
Benefits
* Competitive basic salary with on target earnings of approximately £80,000.
* Company vehicle or cash allowance.
* 25 days holiday plus bank holidays, plus option to purchase additional days.
* Generous pension scheme.
* Employee scholarship scheme.
* Central Platform hosting employee reward and recognition initiatives and health and well‑being resources.
* Bravo Awards recognising outstanding contributions and encouraging excellence.
Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion ensures all employees and applicants feel valued, respected, and supported.
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