Job Description
Senior Commercial Account Executive - Eastern Europe
**Please note - Candidates must have experience selling to Eastern European territories**
Job Description
You are a best-in-class Account Executive responsible for crafting, managing and closing opportunities within the Eastern Europe region. You'll demonstrate all the behaviors associated with a high-performance sales culture, specifically building new-business opportunities, as well as up-selling and cross-selling within our extensive install base and delivering results against a quota.
You are passionate about customer experience and excited to show other organizations how Zendesk solutions can impact their mission and operations.
You will:
* Exceed activity, pipeline, and revenue goals
* Continually build pipeline of new business, upsell, and cross-sell opportunities
* Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
* Develop and maintain relationships with our amazing customers in your territory
* Demonstrate and sell value to key executive partners within the accounts during dynamic as well as complex sales cycles
* Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
You have:
* Experience selling to CxO/VP/Director level leaders in Commercial segment
* 5+ years of software selling experience to Digital Native organizations in Eastern Europe; SaaS experience preferred (CRM or CX is a strong plus)
* Outbound prospecting experience
* A consistent track record in hitting and exceeding quota
* Skilled in virtual presentations, online web demos, remote sales processes
* Technically savvy with a thorough understanding of a related technology
* Fluency in Eastern European languages is a plus
* Proficiency using Salesforce desirable
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.