Overview
An opportunity has arisen for an enthusiastic, flexible and well‑motivated Team Secretary to join the admin team within the East Home Treatment Team and wider Crisis Services.
Responsibilities
* Be well‑organised, prioritise and multitask in a busy and fast‑paced environment.
* Proactively resolve problems and queries, remaining calm, patient and professional when handling complex or sensitive calls.
* Maintain an excellent telephone manner.
* Answer calls to the service.
* Arrange appointments.
* Type letters.
* Scan and upload documentation to appropriate systems.
* Photocopy documents.
* Take minutes.
* Order stationery.
* Support diary management.
* Manage health roster tasks.
* Report building and equipment issues.
* Monitor and coordinate servicing and maintenance of base vehicles.
* Provide a high degree of flexibility to meet daily service needs.
* Use excellent communication and time‑management skills.
Working hours
Full‑time, 37.5 hours per week, providing cover across 7 days on a rota system.
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