Under the guidance of the Senior Programme Administrator and as a member of the team, you will be responsible for the delivery of and assist in the development of a comprehensive, customer focused, integrated, cost effective and progressive administrative support service. You will be responsible for the support and development of the assistant administrator along with contributing to the team. The tasks will include direct contact with students, staff and external stakeholders responding to their queries. This will include maintaining student records, attending and providing the minutes for meetings, updating programme documents, providing programme data as required, provide support to the Senior Programme Administrator in addition to providing support across the team.
Responsibilities
* Delivery of and assistance in the development of a comprehensive administrative support service.
* Provide support to the Senior Programme Administrator and assist in supporting the assistant administrator and team.
* Engage in direct contact with students, staff and external stakeholders, responding to queries.
* Maintain student records, attend meetings and provide minutes.
* Update programme documents and provide programme data as required.
* Provide support across the team as needed.
Qualifications
* A flexible attitude in an ever changing environment; good organisation skills.
* IT and keyboard skills.
* Ability to identify and seek resolutions to problems.
* Ability to work within tight deadlines.
* Experience of work in a programme administration related environment (preferred); good communication skills.
* Teamwork and minute-taking are essential.
* Ability to adapt, multitask and manage time efficiently.
* Excellent leadership skills and experience of team working (where applicable).
* Proven proficiency in Microsoft Office Suite.
Benefits
* Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
* Generous pension scheme
* Cycle to Work & Electric Car Scheme
* Employee Assistance Programme
* Development opportunities
* Enhanced family leave
* Flexible working
* Retailer discounts
* On-site nursery
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