Job Title -Administrator - 12 month FTC Location Clevedon About Us Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset. Responsible for: Overseeing the development of new product business leads using sources such as ABI, Lead Forensics, Tender websites etc. Responsible for checking and routing enquiries from the website and main company mailbox. Generating forecasting reports to support the Sales team Maintaining the data in the CRM database Responsible for organisation and management of the CPD / training sessions that we offer to our designer and specifier customers. These are essential to help drive specification of our products in drainage designs. The role includes liaising with customers and the sales and applications teams, setting up of Teams sessions through the Dynamics events system and recording and reporting on results Responsible for organising and running the Teams webinar function for scheduled webinars. Responsible for the stock of literature and promotional gifts. Responsible for supporting the Marketing Manager with organising live events. Responsible for managing the registered users of the Online Design Tool on a day-to-day basis Competence & Qualifications Experience in database management is an integral part of this role. As a target driven business, the LDC should be results-oriented. He/she needs to possess strong communication skills, to be persuasive and polite at the same time. A professional and confident telephone manner is essential. The successful candidate will have work experience in a product and services sales environment. Experience of working with databases and data inputting is preferred but not essential. IT literate, good working knowledge of all core Microsoft office software. Excellent knowledge of the Dynamics CRM system. Excellent knowledge of the Microsoft Teams webinar function. Demonstrate accuracy and attention to detail. Excellent organisational skills, the ability to take a routine & systematic approach to duties and the ability to work well with limited oversight. Ability to work individually as well as part of a team. Good time management and planning skills with ability to meet deadlines. Research skills. Key Duties: Lead Development using resources such as ABI, tender sites, Lead Forensics, trade news etc., to develop new product and services business leads in defined industry sectors (Rail, Highways, Residential, Wastewater, Industrial etc.) and disseminate information about the status of projects to the appropriate members of the sales team. Maintenance and development of the CRM database incorporating data checking and cleansing including ad hoc data cleansing projects (for example consolidating any duplicates, client company mergers, rebranding etc). Inputting, editing and amending data on the CRM database (for example, project information, new contact details, telephone numbers, email addresses, new companies etc). Validating user registrations for the Online Design Tool by researching and verifying data using the internet and telephone and acting as the main point of contact for queries. Act as main point of contact for queries and support of CRM database content. To administer the CPD and training sessions, liaising with customers and the sales and applications teams across the wider CRH operating companies as necessary. To administer teams webinars, including scheduling and set up and reporting and staff training where required. To control the stock of literature and promotional gifts. To co-ordinate and keep up-to-date media data for relevant journals. To administer the placement of press releases, liaising with relevant journal contacts. To assist the Marketing Manager in the organisation of external events such as exhibitions and conferences. Why work for us? Competitive Salaries 2 x Annual salary Life Cover Pension Minimum of 23 days holiday per annum Bank Holidays Flu Vaccines DSE Eye Tests Mental Health First Aiders & Support programmes Training & Development