Job summary This is a voluntary role. An excitingopportunity has arisen to join our fantastic team of volunteers in theVoluntary Services Coffee Shop at Barnsley Hopsital, located on the groundfloor of the main outpatient department. The Coffee Shopis well-known amongst staff and our service users for the good-humoured andfriendly service our fantastic volunteers provide. Therefore this role is idealfor volunteers who demonstrate a friendly personality and a positive attitude. The role allowspotential volunteers to meet new people and enhance many skills includingcommunication, team-working and overall customer care. Requirements ofthe role: Have excellent customer service skills Have excellent communication skills Be organised and reliable Ability to work in afast-paced-environment Willingness to undertake trainingrelating to the role e.g. Food Hygiene Ability to adhere to policies such asInfection Prevention and Control The role sitsunder the remit of the Patient Experience and Voluntary Services team, with theVoluntary Services Co-ordinator providing support and acting as a point ofcontact for Coffee Shop Volunteers.Current Availability: Monday: 09:00 - 12:00, 12:00 - 16:00Tuesday: 12:00 - 16:00Wednesday: 09:00 - 12:00, 12:00 - 16:00Thursday: 09:00 - 12:00, 12:00 - 16:00Friday: 12:00 - 16:00 Main duties of the job Servingbeverages, pre-packed sandwiches, toasted teacakes / bread and cakes. Ensureall displays are stocked. Checkingsell by dates on all items. Checkingand noting temperatures of goods in the display cabinet. Clearingtrays and crockery from the tables. Ensuringthe serving area and chillier cabinet is kept clean and tidy. Loadingdirty crockery into the dishwasher. Takingclean crockery out of the dishwasher (being aware of the heat). Wipingsurfaces down, putting things away. Cleaningthe Coffee machine at the end of each day. About us BarnsleyHospital NHS Foundation Trust is a high performing Trust, currently rated Goodby the Care Quality Commission (CQC) and achieving significant progress in thedelivery of our strategic objectives, including our ambition to be the bestPlace to Work Wescored best in the country in the most recent NHS Staff Survey for teamwork,compassionate leadership, and supporting work/life balance. In 2024's survey,the Trust also scored above average in every theme of the NHS People Promisethe promise NHS colleagues make to each other to improve the experience ofworking in the NHS for everyone Weare proud of the commitment of our colleagues to ensuring a strong andsustainable future and our organisation is highly valued by our localcommunities Therehas never been a better time to join Barnsley Hospital. It is moving at paceand a we can do this attitude is evident right through the organisation BarnsleyHospital NHS FT is committed to promoting equality of opportunity and fairtreatment to all applicants Forindividuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 roles are no longer eligiblefor sponsorship Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction Pleasenote we reserve the right to close positions early Job description Job responsibilities Role outline for Coffee Shop Role Please refer to the attached for full details of the role and responsibilities. SupportingDocuments Please refer to the values-based recruitment guidance and associateddocumentation Job description Job responsibilities Role outline for Coffee Shop Role Please refer to the attached for full details of the role and responsibilities. SupportingDocuments Please refer to the values-based recruitment guidance and associateddocumentation Person Specification Qualifications Essential Please tell us about any skills or qualifications you feel are relevant to the role in which you are interested (eg communication skills, organisational skills, analytical skills, IT, etc). Experience Essential No formal experience is required for the role Skills and Attributes Essential Clean, smart appearance, wearing name badge and uniform Excellent communication skills Pleasant, smiling demeanour Polite and courteous to patients and families, staff and colleagues Punctual and reliable Able to work as part of a team Able to use own judgement and remain calm Work under the direction of the Voluntary Services staff Adhere to the principles and importance of confidentiality Trust Values Essential In around 100 words please describe what Equality & Diversity means to you and why they are important. In around 100 words please describe what motivates you to do a good job. Person Specification Qualifications Essential Please tell us about any skills or qualifications you feel are relevant to the role in which you are interested (eg communication skills, organisational skills, analytical skills, IT, etc). Experience Essential No formal experience is required for the role Skills and Attributes Essential Clean, smart appearance, wearing name badge and uniform Excellent communication skills Pleasant, smiling demeanour Polite and courteous to patients and families, staff and colleagues Punctual and reliable Able to work as part of a team Able to use own judgement and remain calm Work under the direction of the Voluntary Services staff Adhere to the principles and importance of confidentiality Trust Values Essential In around 100 words please describe what Equality & Diversity means to you and why they are important. In around 100 words please describe what motivates you to do a good job. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barnsley Hospital NHS Foundation Trust Address Pogmoor Road Barnsley South Yorkshire S75 2EP Employer's website