Home Based – covering Dorset & Hampshire
£33, + Company Van + Benefits | | Full-Time, Permanent
Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?
We’re recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.
The Role
As a Field Service Engineer, you’ll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, you’ll play a key role in delivering a responsive, best-in-class service to public and private sector clients.
What’s In It for You?
1. Field-based engineering role with autonomy and variety
2. Competitive salary package with company van
3. Medical cash plan and pension scheme
4. Exposure to innovative, technology-led products
5. Hands-on engineering work across diverse customer sites
6. Long-term, permanent opportunity within a growing technology business
7. Supportive technical leadership and structured training at UK Head Office
8. A role where quality, reliability, and customer experience genuinely matter
Key Responsibilities
9. Provide mobile engineering support to customer installations nationwide
10. Diagnose and rectify electrical and electro-mechanical faults in the field
11. Carry out commissioning of equipment and deliver first-line customer training
12. Respond to faults and incidents in line with agreed Service Level Agreements
13. Complete all required documentation and system updates accurately
14. Liaise directly with customers, offering clear technical advice and support
15. Work closely with the Technical Support Manager to maintain service standards
16. Contribute to continuous improvement of products and service delivery
Ideal Candidate
17. Proven electrical and mechanical engineering experience in a field-based role
18. Strong fault-finding capability with a methodical, detail-focused approach
19. Confident communicator with good written and verbal skills
20. Customer-focused, trustworthy, and professional at all times
21. Self-motivated, organised, and comfortable working independently
22. PC literate, including Microsoft Office
23. Full UK driving licence (maximum 6 points)
24. Willingness to travel UK-wide and attend Doncaster HQ for training as required