Overview
This is an exciting opportunity to join our team at Hazelmere, our Retirement Living Scheme in Middlewich. As an RLS Assistant your role will include essential administration tasks, but this is also a customer facing role providing opportunities to make a real difference to our customers lives. You will be based onsite at Willowmere, Middlewich. Your work hours will be 35 per week, on a 2 week rota, working every other Saturday from 10am to 2pm.
Responsibilities
As part of the Willowmere team, in addition to admin tasks you will provide support and signposting to our customers and support the wider team to ensure the smooth running of the Scheme, promoting a friendly, vibrant community enabling customers at Hazelmere to live independently. This role is really suited to someone who likes to interact with customers and deliver a people centric service, particularly to older people, who can deal with a wide range of situations with empathy, sensitivity and diplomacy.
Requirements / Qualifications
* Experience of working in an office environment
* Strong IT skills
* Strong organisational skills
* Collaborative team player with a customer first mentality
* Resilient and adaptable, able to prioritise a busy and reactive workload
* A great communicator, with excellent attention to detail
About Housing Group
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the Norths sector-leading landlords, we are proud to play our role in tackling the UKs housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. Were an employer of choice, over 88% of colleagues here recommend us as a great place to work.
Benefits
In return we offer £22,932 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus an allowance for Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. On top of this, well provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan, that doesnt just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, and a huge range of discounts with some of the biggest high street and online names. Although you are based at Willowmere, you will have access to Youggle House - our wellbeing, social, collaboration and meeting space in Birchwood, Warrington, which you may need to travel to on occasions to meet up with your wider management team or complete specific face to face training.
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