We are recruiting for a Customer Account Executive to join a busy and growing manufacturers based in Redditch. We are looking for a results driven, self motivated individual who can manage existing customer accounts right from their initial enquiry, to processing orders and managing all supporting order documentation through to completion.
The Customer Account Executive main duties will be :-
Dealing with initial customer enquires with regards to their orders including stock checking, delivery guidance and offering alternative stocked options.
Managing quotes for customer key accounts and responsible for orders through to completion.
Managing supporting documentation including shipping documentation, schedules etc
Processing customer orders and ensuring customers are kept up to date with the status at all times and developing the existing customer relationship.
Maintain databases with client data including pricing information and order details
The successful Customer Account Executive will have the following skills and experience:-
Previous experience within Account Management/ Supply Chain Management/ Procurement / Customer Account Management/ Internal Sales/ Sales Order Processing.
Qualified to CIP’s / IoSCM Level 3 or above would be a distinct advantage but not essential
Strong MS office experience is essential and SAP would be advantageous as well
Strong problem solving skills
Ability to work under pressure and meet KPI targets.
In return you can expect to work for a global company who really value their employees, and invest in them long term. Its based in Redditch and they basic salary is between £28,000-£30,000 depending on your previous skills and experience. If you think you have the skills and experience my client is looking for then please email your cv to michelle.laight@pertemps.co.uk
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