Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Your Role:
* Drive bookings levels to meet and/or exceed assigned bookings goal
* Maintain regular, planned communication with key customers in the area you support
* Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
* Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
* Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
* Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
* Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment
* Skilled at product demonstrations, presentations and business writing
* Proficient in technology such as Microsoft Office, Excel and PowerPoint
* Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
* Able to work independently, efficiently and communicate productively with others
* Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
* Other duties as assigned
Your profile:
* Sales experience with automated and on/off valves and automation
* Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard
* Training in sales techniques, negotiations and business finance
* Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
* Ability to lead root cause failure analysis and communicate results
* Strong verbal and written communication skills
* Project management experience is a plus
* BS or BA Degree in relevant field and 2 years relevant experience
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